Shipping & FAQ

Thank you for shopping at Claudia’s Crystals! Below you’ll find helpful information about our shipping process and answers to common questions.

Shipping Info

All items are handcrafted with love in Trinidad & Tobago. Please allow 2–5 business days for your order to be prepared before shipping.

Delivery Options (Local):

We offer local delivery via trusted courier services. You will be contacted by WhatsApp or phone after your order is placed to confirm your delivery details.

Regional & International Shipping:

At this time, we primarily serve local customers. If you're outside of Trinidad & Tobago and interested in purchasing, please contact us first to discuss possible shipping options.

Is there a Curbside Pickup Option:

Pickup available in Glencoe (West Trinidad) Feel free to message us before ordering to confirm our location and time to Collect.

Frequently Asked Questions

Are the crystals real?

Yes! We only use 100% genuine gemstones in our jewelry and crystal collections. Every piece is carefully sourced and chosen for its energetic quality and beauty.

Do you take custom orders?

Yes! Custom designs are welcome. If you’re looking for a specific crystal combination or intention, contact us and we’ll be happy to work with you.

Can I request a specific intention?

Absolutely! Each piece is handcrafted with purpose, and we love working with your energy goals in mind. Let us know what you need — clarity, grounding, protection, love — and we’ll recommend a suitable crystal or bracelet.

How are orders packaged?

Each order is packaged carefully with love; beautifully wrapped with crystal meaning cards, extras like glitter, dried local flowers, stickers and positive energy in every parcel' making it a Magical Experience to open.

Do you accept returns or exchanges?

Due to the handmade and energetic nature of our items, all sales are final. However, if there’s an issue with your order, please reach out and we’ll do our best to make it right.

Still have questions?

Visit our Contact Us page or send a message via Instagram or WhatsApp. We’re happy to help!

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