STORE RETURNS
Once an item of merchandise is delivered to you, you can return or exchange that item within 7 days of delivery. To be eligible for a return, your merchandise must be unused and in the same condition that you received it and must be in the original packaging. Our return policy does not apply to the following goods: (discounted or sale items, gift cards, personalized orders) You are responsible for paying for all delivery costs for your returned item. Shipping/Delivery costs are non-refundable. If you receive a refund, the cost of any return shipping will be deducted from your refund.
To initiate a return, please email me at claudiascrystals@yahoo.com. I require a receipt or proof of purchase to accompany your return.
After I have received your valid return, I will send you an email to notify you that I have received your returned item and notify you of the acceptance or rejection of your return.
If your return is accepted by Me, I will provide one of the following within a reasonable time: an exchange of merchandise for the item returned, a non-transferable merchandise credit, a credit to the payment card or original method of payment used to pay for the item.
If you do not comply with any of the above conditions, We reserve the right to refuse the return or exchange.
