Return, Exchange & Refund Policy
Due to the handmade and spiritual nature of our products, all sales are final. Please read our policy below:
- No Returns or Exchanges: We do not accept returns or offer exchanges.
- Order Issues: If your order arrives damaged or incorrect, contact us within 2 days of delivery with photos.
- Refunds: Refunds are only issued in rare cases of confirmed order errors or damages and are reviewed on a case-by-case basis.
- Custom Orders: All custom designs are non-refundable and non-exchangeable.
Thank you for supporting Claudia’s Crystals. We appreciate your understanding and respect for the sacred intention behind every piece.