Return Policy

Return, Exchange & Refund Policy
Due to the handmade and spiritual nature of our creations, all sales are final. Please read our full policy below:

No Returns or Exchanges
We do not accept returns or offer exchanges on any items.

Order Issues
If your order arrives damaged or incorrect, please contact us within 2 days of delivery with clear photos so we can assist you promptly.

Refunds
Refunds are only considered in rare cases of confirmed order errors or product damage and are handled on a case-by-case basis.

Custom Orders
All custom designs are non-refundable and non-exchangeable.

Thank you for supporting Claudia’s Crystals. We deeply appreciate your understanding and your respect for the sacred intention behind every piece.