Shipping Policies & FAQ

At Claudia’s Crystals, we want your orders to arrive safely and promptly. Here’s everything you need to know about our shipping process:

Shipping Methods & Areas Served

We offer local shipping within Trinidad & Tobago using trusted courier services.

Local pickup options are also available for customers in the area.

Delivery Times

Local deliveries typically arrive within 3 to 5 business days.

Orders are processed and shipped within 1 to 3 business days after purchase.

Packaging & Handling

Each piece is carefully packaged to ensure it arrives in perfect condition.

You will receive a tracking number to monitor your order’s progress through emails.

Special Notes

Delivery times may be extended during holidays, adverse weather, or unforeseen courier delays.

We appreciate your patience and will keep you informed of any updates.

Frequently Asked Questions (FAQs)

Here are answers to common questions to help you shop with confidence:

Q: How do I place an order?

A: Browse our catalog, add items to your cart, and follow the checkout steps. Need assistance? Contact us anytime!

Q: What payment methods do you accept?

A: We accept major credit/debit cards, PayPal, and bank transfers.

Q: Can I request a custom order?

A: Absolutely! Reach out via WhatsApp or email to discuss your custom crystal needs.

Q: What if I’m not satisfied with my purchase?

A: Please review our return and exchange policy or contact us to find a solution.

Q: How can I track my order?

A: We provide tracking details once your order ships.